Refund policy

At Doodle Depot Design, each order is printed especially for you once your purchase is placed. Because our products are made to order, we are unable to accept returns, exchanges, or cancellations for reasons such as change of mind, ordering mistakes, or buyer's remorse.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery at rachelwood@doodledepotdesign.com. Include your order number along with clear photos of the item and its packaging so we can review the issue.

If the issue is determined to be the result of a printing or fulfillment error, we will gladly replace the item or issue a refund at no additional cost.

Please note:

  • Minor color variations between your screen and the printed product are normal and are not considered defects.

  • We are unable to offer refunds or replacements for orders with incorrect shipping addresses provided at checkout.

  • Once an order has entered production, it cannot be changed or canceled.

  • If your package is lost or damaged during transit, please reach out to us as soon as possible. We'll work with our fulfillment partner and the shipping carrier to resolve the issue.

Your satisfaction is incredibly important to us. If you experience any problems with your order, please don't hesitate to get in touch. We're always happy to help.